Privacy Policy

1. Information We Collect

When you create an account, we collect your email address and authentication credentials (managed securely by Supabase). If you subscribe to a paid plan, payment information is processed directly by Stripe — we never store your card details.

We also collect usage data such as which features you use, chart patterns you view, and backtesting configurations you create. This data is stored in our database and associated with your account.

2. How We Use Your Information

• To provide and maintain the RookieCharts service
• To manage your account and subscription
• To process payments through Stripe
• To improve our pattern detection and educational content
• To communicate important service updates

3. Cookies and Authentication

We use essential cookies for authentication and session management through Supabase. These are strictly necessary for the service to function and do not track you across other websites. We do not use advertising or analytics cookies.

4. Third-Party Services

• Supabase — Authentication and database hosting
• Stripe — Payment processing
• Vercel — Application hosting
• Kraken API — Cryptocurrency market data

Each of these services has their own privacy policy governing how they handle your data.

5. Data Retention and Deletion

Your account data, including strategies and backtests, is retained as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us. Upon deletion, all your data will be permanently removed from our systems.

6. Your Rights

Under GDPR and similar regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent at any time

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

9. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at privacy@roockiecharts.com.